FAQs


Peace of mind. Knowing that you have a WordPress experts taking care of your website and available anytime helping you in solving your website issues takes a load of stress off your shoulders. Not to mention, this will save you money, effort and a ton of time.

No, you don’t! We are able to provide assistance and support for all WordPress-powered websites, regardless of the host you are using.

No. We only offer support to WordPress powered websites.

We’re fair and we’ve found our monthly clients are as well. We support a reasonable number of tasks per client and we will let you know if you’re stretching the friendship.

Our monthly care plans are just for the one website. You are welcome to sign up twice if you have two sites.

Here’s a short list of jobs we can help with. If you can’t find your specific job on this list or are still unsure of whether we can help, contact us or chat with us below and we’ll be happy to help you.

To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 30 minutes tasks are in scope and larger, more complex projects are out of scope.

All you need to do is subscribe to one of our care plans. Then, one of our team members will contact you and guide through the detailed information of your website, and we will take it from there!

First, we need to check your website details and run website analysis. We aim to start working on your WordPress website on the same day you subscribe.

Yes, of course! We are able to migrate your website for you through the Advance or Optimum plans. With site migration, we move your website and all of its contents safely and smoothly to our hosting service. You won’t need to do a thing – we will take care of it for you and your website will be ready for you to use in its new location as soon as possible.

Your privacy is our priority. We seriously and carefully safeguard your personal details, login credentials and other pieces of information. Learn more about this in our Terms of Service.

You can cancel at any time when you would like to. However, we always strive to provide the best WordPress care to our customers, and we hope that you will be pleased and remain a longstanding Custodiann customer. Please read our cancellation & refund policy.

Yes! Sure. Just drop us a line and we would be happy to match you to the best plan for your needs.

Yes! You are welcome & we would love it if you promote our service, so you earn as we do. We have a very interesting affiliate program. Visit our Affiliate Program page to learn more.

Yes! You are welcome. visit our Partnership page and we are more than happy to discuss in details regarding white label service.


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